Our story

Check-in and Check-out

Created by Harriët and Jilles from a shared love of characterful homes, thoughtful hospitality and the kind of travel that stays with you.
Overview

What to know

Understand what happens before arrival and how to prepare for a smooth departure from your suite.

Before arrival

Confirmed guests receive the practical access information needed for their stay before check-in.

During check-in

Keep your arrival information available and contact Nubia Suites if an instruction is unclear.

Before departure

Follow the departure guidance supplied with your reservation and leave by the confirmed check-out time.

Preparing for your arrival

Once your reservation is confirmed, Nubia Suites shares the practical information you need before arrival. Keep these details somewhere easy to reach while travelling. They contain the instructions that apply to your booking and help you find and enter the accommodation without having to search through earlier messages.

The suites are located at Cornelis Dirksweg 21 in Otrobanda, Willemstad. If your travel plans change or you expect to arrive differently from what was discussed, contact Nubia Suites as early as possible. This gives the hosts the opportunity to clarify the relevant arrival information without making assumptions about your journey.

Checking in at Nubia Suites

Use the instructions provided with your reservation when you arrive. Access details are shared privately with confirmed guests and should not be forwarded or published. If something is unclear or you experience a practical problem, use the contact information supplied with your booking so the situation can be understood directly.

Keep these details close

  • Your booking confirmation
  • The arrival and access instructions sent by Nubia Suites
  • The contact details connected to your reservation

Preparing to check out

Before departure, follow the check-out guidance supplied for your stay. Leave the suite by the time confirmed in your reservation information and check that you have taken your personal belongings with you. If damage, a lost item or another practical issue needs attention, let Nubia Suites know rather than leaving it unexplained.

Questions about your arrival or departure

Arrival and departure details can depend on the confirmed reservation. Use the information sent directly to you as the leading source. If it does not answer your question, contact Nubia Suites before travelling or departing.

Frequently asked questions

When will I receive the access information?

Confirmed guests receive the practical access information before their stay. Contact Nubia Suites if your arrival is approaching and you cannot find it.

Where can I find my check-in and check-out times?

Use the times confirmed in the information connected to your reservation. No general time is stated here because the confirmed booking details should remain decisive.

Questions

Something unclear in our policies?

Response time
We reply within 2 business days