Our story

Safety Information

Created by Harriët and Jilles from a shared love of characterful homes, thoughtful hospitality and the kind of travel that stays with you.
Overview

What to know

Use the suites and shared outdoor areas attentively, and know how to report a practical safety concern.

Follow local guidance

Use the instructions supplied at the accommodation and with your reservation.

Report concerns

Tell Nubia Suites promptly when you notice damage or a condition that may be unsafe.

Emergency first

For an urgent emergency, contact the appropriate local emergency service before anything else.

Your attention matters

Safety during a stay depends on using the accommodation and its facilities attentively. Follow the practical instructions supplied by Nubia Suites and any guidance displayed inside the property. Do not use a facility when you believe it is damaged or unsafe; keep others away from the issue and report it promptly.

The shared outdoor space

The garden and plunge pool are shared by guests from both suites unless one group has reserved the entire property. Move carefully around wet surfaces and use the plunge pool with appropriate attention. The presence of water always requires personal judgement, especially when conditions are slippery or visibility is reduced.

If you notice a problem

  • Stop using the affected item or area
  • Prevent others from using it when possible
  • Contact Nubia Suites and describe the issue clearly
  • In an urgent emergency, contact the relevant local emergency service first

Keep access information private

Arrival and access details are supplied privately to confirmed guests. Keep this information secure and do not publish or forward it unnecessarily. If you believe access information has been shared with someone who should not have it, notify Nubia Suites.

Personal responsibility while exploring Curaçao

Conditions away from the accommodation can change with weather, traffic, the sea and local access. Check current information before visiting beaches, parks or activities and follow instructions from the relevant operator or authority. The experiences overview is a source of inspiration rather than a replacement for current safety guidance.

Frequently asked questions

Who should I contact in an emergency?

Contact the appropriate local emergency service first when immediate help is required. Use the reservation contact details to inform Nubia Suites afterwards when the situation affects the accommodation.

What should I do with a broken amenity?

Stop using it and contact Nubia Suites promptly. Include enough information to identify the item and explain what you observed.

Questions

Something unclear in our policies?

Response time
We reply within 2 business days