Check your reservation
The cancellation conditions attached to your confirmed booking determine what applies.
The cancellation conditions attached to your confirmed booking determine what applies.
Let Nubia Suites know as soon as possible when you need to cancel or change your stay.
Retain the written response about the cancellation and any next steps for your records.
Travel plans sometimes change after a reservation has been made. If you can no longer use your stay, contact Nubia Suites as soon as possible and include the details needed to identify your booking. An early message makes it easier to review the reservation and explain the next step without unnecessary delay.
The conditions provided with your booking are the leading source for your reservation. They determine how a cancellation is handled and whether a payment or refund is affected. This page does not introduce general deadlines, percentages or exceptions because those details must match the terms accepted for the specific booking.
A request is not the same as a completed cancellation. Keep the written response from Nubia Suites so you know how the request has been processed and whether further action is required. When a refund may apply, the separate terugbetalingsbeleid provides the relevant context.
If you would prefer different dates, say so in your message. Whether a change is possible depends on availability and the conditions connected to the existing reservation. A replacement date should only be considered confirmed once you have received written confirmation.
You can submit the request by using the contact details connected to your reservation. The cancellation is complete once Nubia Suites has reviewed and confirmed it in writing.
No automatic refund can be promised here. Any refund depends on the booking conditions and the confirmed outcome of the cancellation request.