Our story

Gastenregistratie

Created by Harriët and Jilles from a shared love of characterful homes, thoughtful hospitality and the kind of travel that stays with you.
Overview

What to know

Learn why reservation details may be requested and how to provide only the information needed for your confirmed stay.

Correct booking details

The names and number of guests should match the confirmed reservation.

Necessary information

Provide only the information requested through the booking or arrival process.

Privacy matters

Personal information should be handled in line with the published privacy information.

Why guest details matter

Accurate guest information helps connect the right people to a reservation and supports communication before arrival. The Townhouse and The Courtyard each accommodate up to two guests, while both suites together accommodate up to four. The number of people staying should therefore match the confirmed booking.

Provide information through the booking process

Use the method indicated in your reservation or arrival communication when guest details are requested. Supply only the information that is needed and check that names, contact details and travel dates are correct. If you are unsure why a particular detail is required, ask Nubia Suites before sending it.

Check before submitting

  • The reservation name is spelled correctly
  • The number of guests matches the booking
  • The selected suite or suites are correct
  • The arrival and departure dates match your confirmation

Changes to the guest details

If the travelling party changes, contact Nubia Suites rather than assuming the booking automatically transfers. Whether an adjustment is possible depends on the reservation, the suite capacity and any conditions connected to the booking. Wait for written confirmation of a change.

How personal information is used

Guest information may be used to handle enquiries, reservations, communication and the practical organisation of a stay. Read Privacy and Cookies for the available explanation of personal-data use and website cookies.

Frequently asked questions

Can more than two people stay in one suite?

No. Each suite accommodates up to two guests. A group of up to four can reserve both suites together when they are available.

What if a guest name changes?

Contact Nubia Suites with the booking details and requested change. Consider the change confirmed only after receiving a written response.

Questions

Something unclear in our policies?

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